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CANCELED or MISSED APPOINTMENT POLICY
Denture Artistry: Implants-Crowns-Veneers strives to render excellent dental care to you and the rest of our patients. To be consistent with this, we have an Appointment Cancellation Policy that allows us to schedule appointments for all patients. When an appointment is scheduled, that time has been set aside for you and when it is missed, that time cannot be used to treat another patient.
Our policy is as follows:
We require 2 business days notice for any appointment rescheduling or cancellations.
For all New Patient Exams, we require a $75 reservation fee to reserve your appointment time on the schedule. Should you arrive for your appointment on the scheduled date and time, your new patient exam, digital photos, and 3D imaging are complementary, and that $75 can serve either as a deposit toward future treatment at our office, or will be refunded that day, should you choose not to move forward with your recommended treatment. In the event that you do not show up to your appointment, or cancel within 2 business days of your appointment, that $75 will not be refunded and will serve as our cancellation fee.
If you missed your appointment or cancel within 2 business days, your new patient consultation will no longer be complementary. The charge for the services provided at a new patient consultation are collectively $399. A new $75 reservation fee will still be required with the same terms applying to your first scheduled new patient appointment.
To reserve any treatment time on the schedule, a reservation fee of $75 per hour of treatment length will be charged at the time of scheduling. This total amount will serve as a down-payment toward your treatment that day or will serve as your cancellation fee, which in that case will be non-refundable.
If you cancel/miss two appointments in a row, we will need to collect your appointment total in full before rescheduling a third time and it is non-refundable.
Additionally, if a patient is more than 20 minutes late, we will consider this a missed appointment.
Cancellation fees can be reimbursed for sickness or death in the family by sending in a doctor's note or family member obituary.